First thing first, the labourers who installed the windows did an excellent job. I took issue with the fact that we mad... a booking around April, and wer told October was the earliest that they could do, we paid our deposit and the week before the appointment my wife called for confirmation, we were only then informed that our appointment was delayed by 2 weeks. After that, there was further delays. The windows only got installed at the end of November over a month after the original appointment. The administrators didn't schedule enough time to finish the job and so the labourers had to come out 6 days instead of just 5 days. The administrators in their infinite lack of wisdom scheduled a job for the labourers before our job was finished. Before we booked the windows we had let them know we had a small child. Spreading the job over another day made it more awkwardread more
Damaged door and no contact since. Spitfire door arrived damaged and the company pretty much washed their hands off the... matter. No response to emails. Extremely poor customer service. Having to take the consumer protection route as the company isn't responding to communications.I never leave bad reviews but I have no choice as I have given plenty of time for the company to settle this and they have made zero effort.Approach with caution - if something goes wrong with a product they seem to blame everyone else and walk away.read more
We were let down by our window supplier in July 2021 for the renovation of our house. We contacted Aidan in Sky Windows... and we had nothing but a fantastic experience from start to finish. Aidan elevated all panic we had, guided us quickly through what we needed and delivered our windows over a week early. Truly the epitome of professionalism. Highly recommendedread more
Had a door fitted on Tuesday absolutely delighted with the door the guys who fitted the door done a fantastic job and... the clean up afterwards was excellent. From going to the showroom to receiving the end product was fantastic. A big thank you to Mary and the team would highly recommend.read more
My mother-in-law visited this store last Friday week (16th April) with her sister and was left badly shaken by how the... staff had treated her. The lady behind the counter was unwelcoming and had a very aggressive tone when asking her what she was looking for - this put her on edge for the duration of her visit. When the younger sales assistant - who was extremely pleasant - came to assist my mother-in-law, the older sales assistant shouted “She doesn’t have a clue” (referring to the younger sales assistant) and requested that if she wasn’t buying there and then, she had to leave. It was a horrendous way to treat somebody - regardless of whether she was buying there and then, it is surely inexcusable to speak to anybody like that on a human level. This also goes for the dreadful way she spoke to the younger staff member too. Awkward and embarrassing for everyone involved.read more
I had windows and doors fitted by Sky recently and they were an absolute dream to deal with. Everything turned out... exactly as I wanted (only better!). I cannot express how professional, skilled, helpful and pleasant the two tradesmen were. They were an absolute pleasure to deal with and excellent at what they do. Would not hesitate in recommending Sky for great quality and service.read more
Replaced all of our doors and windows with Sky last year. Andy was really helpful and provided great advice. The... fitters did a fantastic job. Any issues we had after installation were sorted out quickly.read more
Very efficient and no messing and true to their word . Fitters Peter and Greg were very professional and nothing was a... problem fitted 14 large windows and 2 doors in a week . Very pleasedread more
Purchased pallido door and french doors, from Sky Windows.From our initial consultation, with Mary in the showrooms,... to the measuring up/installation crew. I could not be more pleased, with the service and the end product.Top class work, by professional staff, who know their job.Highly recommended to all.Regards.Gerry&Eileen.Sheares Parkread more
Excellent after sales service. We had an issue with the letter box and handle on a door. Was sorted out as promptly as... possible, both changed for top quality items. Much appreciated in the present difficult times.read more